Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are usually shipped with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.
Unless otherwise stated, a shipping fee of 6,99 € applies to each order, it includes handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Returns
If you are not satisfied with your item, we grant you a right of return within 14 days after delivery of your shipment. To do this, simply contact our friendly customer service. We will gladly help you through the return process. To exchange an item, we ask that you reorder the item you actually want.